[13307] in Discussion of MIT-community interests

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daemon@ATHENA.MIT.EDU (=?GB2312?B?1tyCpsXO?=)
Fri Nov 30 16:32:10 2012

From: =?GB2312?B?1tyCpsXO?= <gx@cashmereinfo.com>
To: mit-talk-mtg@charon.mit.edu
Date: Sat, 1 Dec 2012 05:36:32 +0800

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mit-talk-mtg您好!

     ~详~情~见~附~件~

    周偊盼/2012-12-01/05:36:31

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